CUBECOVER Insurance

Device Protection

CubeCover

Terms & Conditions

Please review the following terms and conditions that govern the use of Our services and products.

Last Updated: June 10, 2025

1. Overview

This policy provides cover for your device in the event of accidental damage outside the manufacturer’s warranty to the screen of a mobile device.

Important Note:

Only claims that result in screen damages, liquid damage and theft would be covered and deemed payable by Coronation Insurance plc.

1.1 Policy Benefit:

  • Screen breakage: Coronation will repair or pay to repair the screen of the device to the tune of the approved limit (as at time of purchase) in the event the screen of your device is accidentally broken.
  • Liquid damage: Coronation would repair or pay to repair the device to the tune of the approved limit (as at time of purchase) in the event of liquid intrusion to your device accidentally.
  • Theft: Coronation would pay the replacement cost of your device if its deemed to have been stolen, to an amount agreed as at time of inception of the insurance policy.

2. Exclusions

THE POLICY DOES NOT COVER:

2.1 REPAIRS OR ANY OTHER COSTS FOR:

  • Cleaning, inspection or routine servicing.
  • Loss or damage resulting from a manufacturer's defect or recall of the device.
  • Any repairs carried out without the prior authorization of Coronation Insurance plc.
  • Wear and tear to the device and/or gradual deterioration of performance.
  • Cosmetic Damage - Devices manufactured wholly or partially from precious metals, stones or crystals.
  • Scratching or other superficial damage to outer casings, aerials or keypads.

2.2 Any claim if the serial number IMEI (International Mobile Equipment Identity) or sim gate has been tampered with in any way

2.3 Theft or loss of device

2.4 Failure on your part to follow the manufacturer’s instructions

2.5 Any expense incurred as a result of not being able to use the device, or any cost other than the cost of repair of the damaged screen or accidental liquid damage:

  • Reconnection or subscription fees of any kind.
  • Any loss occasioned through the wilful act of the insured or any other person with the knowledge or connivance of the insured.
  • Any loss or damage to information or data or software contained in or stored on the device, whether arising out of a claim paid by us or otherwise.
  • Items purchased from an online auction site.
  • Claims arising from damage or directly occasioned by pressure waves caused by aircraft or other aerial devices travelling at sonic or supersonic speed.
  • Claims arising from terrorism, war or invasion, acts of foreign enemies, hostilities whether war is declared or not, rebellion, revolution, insurrection, military or usurped power, confiscation, nationalization or requisition or destruction or damage to property under the order of any government or public or legal authority.
  • Claims arising from damage or destruction caused by, contributed to or arising from (i) ionizing radiation or contamination by radioactivity from any nuclear fuel or from any nuclear waste from the combustion of nuclear fuel; or (ii) the radioactive, toxic, explosive or other hazardous properties of any explosive nuclear assembly or component thereof.

3. Claims Process

3.1 Claims Process

Visit any of our authorized outlet or Contact Cubecover Limited.

For more information, Customer contacts CUBECOVER on 0700CUBECOVER (0700 XXX XXXX) or business@cubecover.ai to report claim.

4. Definition

  • Accessories: Any item that you may connect or attach to your device e.g. earphones. Accidental Damage; The unintentional or unforeseen screen damage to your device with visible evidence of an external force and/or liquid/water mark and results in the device being unusable.
  • Commencement Date: This is the day your cover begins with us. It is the day the premium was paid after device was purchased.
  • Cosmetic Damage: Any damage which is non-structural including but not limited to scratches, dents and marks, which does not affect the usage of the Device.
  • Device: Small hand-held device that has a display screen with touch input and/or a QWERTY keyboard and may provide users with telephony capabilities. This means tablets and Mobile phones device, purchased and to be insured under this policy, covered within the Federal Republic of Nigeria.
  • We/Insurer: Coronation INSURANCE Plc.
  • You/Your: The Insured person, who resides within the territorial limits of the Federal Republic of Nigeria and who owns the specified device.
  • Sales intermediary Cube Cover Limited

5. Eligibility Of Cover

Cover only applies to devices purchased within the territorial limits of the Federal Republic of Nigeria.

6. Geographical area

This insurance covers devices bought and used within the Federal Republic of Nigeria and can be extended to cover damage occasioned to the device anywhere in the world up to a maximum of 90 days in total, 30 days any one time, in any single 12 month period; as long as the device is brought in for repair within the Federal Republic of Nigeria.

7. Conditions

This policy shall be governed by and construed according to the laws of the Federal Republic of Nigeria.

We may decide to change the Terms and Conditions of your policy. Only changes formally made by us and communicated to you are acceptable under this policy. No other party has any jurisdiction to change the terms of this policy.

You must take all reasonable precaution to prevent damage to your device

This Insurance is limited to repair/replacements of one (1) screen damage and one (1) liquid damage.

The benefits of this Policy cannot be transferred to someone else or any other device.

Notification of any claim to Coronation Insurance Plc or via Cube Cover must be within seven 72 hours of the event that led to the claim.

This product is underwritten by Coronation Insurance Plc

Thank you.

8. Contact Us

If you have any questions about these Terms, please contact us at: